Autonomous implementation of electronic signature solution

Case study contents:

  • Prior situation analysis
  • Main challenges
  • Project execution
  • Business and technology outcomes and improvements
  • Testimonials

E-signature as off-the-shelf solution

A national level branch has a network of sales agents which operate in the field. A contract had to be printed out for client’s signature and has to be manually processed in order to finalize the business case. Field sales agents now use a web-based service, which enables them to generate, preview and electronically sign contracts instantly.

An easy-to-deploy solution was selected to transform pen and paper process into a fully digital customer experience. Whole implementation was done internally adopting an ATAWAD e-signature platform and its technical documentation.

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Main project goals:

  • Accelerate client onboarding
  • Simplify contract finalisation
  • Paperless office transformation
  • Remote contract signature

Case study language - English

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